The right parts and service in the right place at the right time
The foundations of a good service business start with knowledge of the installed base. Cooperation with the customer is one of our most important criteria.
Our service solutions support customers in their onboard, port and offshore operations worldwide. We know our installed base. Turn to us when you want a reliable partner to keep your cargo handling and care equipment up and running on ships and rigs and in ports and terminals.
Our service offices are supported by competence centres assisting in different projects by organising product training, handling spare parts and giving support in technical issues, among other things. MacGregor’s full service portfolio ensures lifelong sustainable performance of our products, adding value and increasing profitability of our customers' business.
The demanding nature of our business calls for a strong focus on safety which is one of MacGregor’s company values together with integrity and quality. Our ‘Brave to be Safe’ campaign is actually not a campaign with a start and an end but an ongoing programme not limited to only few actions. Its main target is No Accidents.