Remote Access

TTS offers a Remote Access solution that provides our customers with direct access to qualified TTS personnel.

The Remote Access solution enables our engineers to directly log on to the cranes control system via the vessels V-LAN system.

Some of the benefits of choosing Remote Access:

  • Assisted Troubleshooting
    As the control systems are getting more advanced, vessel maintenance crew can get assistance from our software engineers in troubleshooting without actually accessing the software themselves.
  • Performing Software Upgrades
    In some cases new functions and upgrades can be implemented and tested through the Remote Access System.
  • Increased Uptime
    From the TTS Remote Access HQ, every computer and PLC can be accessed just as if we were on the vessel. This allows us to immediately locate and correct problems, in cooperation with the vessel maintenance crew.
  • Save Money
    Experience shows that after a TTS Remote Access system has been installed on a vessel, the need for Service interventions is highly reduced
  • Competence Access
    Direct access to TTS competence centre with access to all necessary technical data for your crane with agreement.
  • 24/7/365 Support
    24 hours a day throughout the year, minimum 2 operators will be available.
    Our team consists of software and hydraulic experts.

 

If you have any questions or want more information regarding the Remote Access solution, don't hesitate to contact us at: remoteaccess@ttsgroup.com